1. Service Coverage: We only sell and deliver products to Hong Kong and Macau.  Macau customers can only use self-pick up service at SF Express center, no home delivery can be made.

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2. Please check carefully the merchandises that you want to buy before order confirmation.  Some working days need to be taken if cancellation or amendments need to be made.

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3. Delivery Area: We only deliver to the locations that trucks  can reach.

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4. Delivery Charge:

        i.   Free Delivery: Purchase net amount over HK$300 can enjoy free delivery  or self pick up at SF service points. 

        ii.  Purchase less than HK$300, you can add HK$60 for the delivery service or self pick up at SF service points. 

        iii. Extra fee may charge for area that courier cannot reach, our staff will contact you for delivery arrangement. 

        iv.  Delivery method is decided by our company, normally  we use SF Express or JD Delivery.  We will not inform  customer before courier sending out unless special arrangement is needed.

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5. Delivery Schedule: 

    Send out within 7 working days after order & payment  confirmed.

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6. Payment methods:

        i.   Paypal, Google Pay, Apple Pay, Visa or Master.

        ii.  Bank in , fax (34893291) or email (info@lenny.com.hk) the receipt to us for delivery arrangement.

             (Hang Seng Bank 789-278173-883, FPI: 161085329)

       iii.  Please contact us in office hour or Whatsapp 9349 0033 if other payment methods (e.g. Alipay or Payme) want to  be used.

     

7. Change: Please contact us for changing if you find any product  damages after receiving the goods.

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8. Refund: If the product cannot be changed due to shortage of  the  item or any reasons mutually compromised, refund is accepted.  Refund will be completed after returning the goods.  All returning        goods must be remained unchanged as good as in the delivery  status, all accessories must be returned.

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9. We reserve the right to amend these terms and conditions from time to time without prior notice.

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10. This entire website, copy, images, logos, text and content is the  copyright of our company, or of other copyright owners. Use of materials on this website without our prior  written permission is           strictly prohibited.

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11. Due to different computer devices are using, the colours of the product you see through your monitor may have slightly different to the real product, we do not accept mild colour different as a reason of product returning or changing.

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14. We reserve the right of final decision for any dispute.