SHOPPING GUIDE 購物須知

1. Service Coverage: We only sell and ship products to Hong         Kong. We will not make deliveries outside of Hong Kong.

2. Please check carefully the merchandises that you want to           buy before order confirmation.  Some working days need to       be taken if cancellation or amendments need to be made.

3. Delivery Area: We only deliver to the locations that trucks           can reach.

4. Delivery Charge:

        i.   Free Delivery: Purchase net amount over HK$500 can                  enjoy free delivery service or SF express self pick up

             service. (except special areas)

        ii.   Purchase less than HK$500, you can add HK$60 for                    the delivery service or SF express self pick up

             service.. (except special areas)

        iii.  Delivery charges of special areas:

  • Ma Wan / Tung Chung / Chek Lap Kok / Disneyland - HK$200

  • Mid Level / remote parts of Hong Kong South, Sai Kung, Sheung Shui, Yuen Long, Tuen Mun and Tin Shui Wai - HK$100

  • Outlying islands / Discovery Bay / Sha Tau Kok - No delivery service

        iv.   If the delivery address cannot be reached by lift,                           HK$30 will be charge per floor.

5. Delivery Schedule: Monday to Friday (9:00am - 6:00pm)             except public holidays.

 

6. Payment methods:

        i.   Paypal, Visa or Master.

        ii.  Bank in , fax or email the receipt to us for delivery                          arrangement.

        iii. Cash on delivery (Only for home delivery customers),

             we only accept cash, no cheque or electronic payment

             will be accepted.

7. Self Pick Up: Customers can come to our office to collect            their order after received our order confirmation.  Please            phone us before coming for our better arrangement. 

8. Change: Please contact us for changing if you find any                 product damages after receiving the goods.

9. Refund: If the product cannot be changed due to shortage of     the item or any reasons mutually compromised, refund is           accepted.  Refund will be completed after returning the             goods.  All returning goods must be remained unchanged as     good as in the delivery status, all accessories must be                 returned.

10. We reserve the right to amend these terms and conditions         from time to time without prior notice.

11. This entire website, copy, images, logos, text and content is

      the copyright of our company, or of other copyright owners.       Use of materials on this website without our prior  

      written permission is strictly prohibited.

12. Due to different computer devices are using, the colours of 

      the product you see through your monitor may have

      slightly different to the real product, we do not accept mild

      colour different as a reason of product returning or

      changing.

 

13. We reserve the right of final decision for any dispute.

1.  服務範圍: 服務範圍只限於香港特別行政區境內。

2.  請仔細查看所選購之產品,訂單確認後如須更改或取消,需要        數個工作天。

3.  送貨範圍: 只限送貨車輛能到達的地區。

4.  送貨服務及收費:

i.  免費送貨: 購物金額折扣後滿HK$500,即享有免費送貨         服務或於指定順豐服務中心自取。(偏遠及特別地區除外)

ii. 送貨服務費:購物金額HK$500以下,可付HK$60享用送     貨服務或於指定順豐服務站自取。(偏遠及特別地區收費       有所不同)

iii. 偏遠及特別地區:以下地區不設免費送貨服務,詳見收費     如下:

  • 馬灣 / 東涌 / 赤立角 / 迪士尼 - HK$200

  • 半山區 / 港島南、西貢、北區、元朗、屯門、天水圍的偏遠部份 - HK$100

  • 離島、愉景灣及沙頭角不設送貨服務。

iv. 送貨地點如不能電梯直達,須付每層HK$30的附加費。

5.  送貨時間:星期一至五上午9時至下午6時,公眾假期暫停。

6.  付款方式:可使用以下方式付款

i.   Payapl、Visa 或 Master 於購物時即時付款,方便快捷。

ii.  於銀行戶口轉賬,轉賬後把入數紙傳真或電郵致本公司,     待款項確認後安排送貨。

iii. 於送貨時直接以現金支付(只適用選取送貨服務),只接受       港幣現金,不接受支票或其他電子貨幣支付。

7.  自行取貨:顧客可選擇自行到本公司取貨,但取貨前請先致電        安排。

    

8.  換貨:如顧客收貨後發現貨品損壞,可聯絡本公司安排換貨。

9.  退貨及退款:因貨品損壞或因缺貨而不能更換,如雙方達成退        貨及退款安排,所退回之貨品須為送達時的狀態及所有配件齊        全,退款將於收到退貨後退回。

 

10. 本公司保留更改購物流程及條款的權利而不作任何事先通知。

11. 本網站內的圖件、商標、文檔及內容版權屬本公司及其他版權        持有人所有,凡未經本公司同意而獲取或使用,本公司保留追        究的權利。

12. 因不同用戶使用的電腦器材有所不同,在營幕上看到的產品顏        色或與實際有少許不同,因此顏色略與實物不同不接受為退貨        或退款的原因。

13. 如有任何爭議,本公司保留最終決定權。

© 2019 by Lenny World Limited

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